Systems Analyst
Anna Kowalczyk
Experience straight from the production line
Anna didn't learn about factories from textbooks. Before joining Silesia Growth Hub, she spent 4 years in the planning department of a spare parts manufacturer near Tychy. There she felt first-hand what it means when the system freezes mid-shift. At SGH, she ensures that machine data gets where it belongs. She's not interested in complicated charts that just look pretty. The system should make work easier, not add more clicking – that's her main principle for every implementation.
How Anna helps our clients
Her work starts with talking to people at machines, not in the conference room. Anna can spot document flow errors that cost a plant real money. In March 2024, during an audit at a small pressing plant, she found a bottleneck in order flow. Thanks to her fixes, the time needed to issue a production card dropped from 48 hours to 1.5 hours. Numbers don't lie if you know how to read them, and Anna has been doing it flawlessly for 7 years.
Concrete results in numbers
She also handles what happens with information after an ERP implementation. She builds clear reports that show the truth about power costs or waste on every shift. One of our Katowice clients, thanks to her analysis, discovered that 23% of orders were being executed below the profitability threshold due to incorrectly calculated raw materials. Anna corrected these calculations in 3 weeks. This allowed the company to avoid losses of around 3,200 PLN on every larger batch of goods sent to contractors.
Approach to training and implementations
Anna knows that new technology is often a source of stress for the crew. That's why she conducts training in small groups of up to 5 people. She speaks simple language, without technical jargon. She explains to operators that a tablet at the station is a helper, not a monitor. (By the way, she once spent a whole night shift in a foundry to understand why workers were bypassing one of the system modules – it turned out the interface was unreadable in the dim shop light). She fixed it in 2 business days.
Why it's worth working with her
For Silesia Growth Hub, Anna is a guarantee that a project won't get stuck. The shop floor must earn, not stand idle, so Anna watches deadlines down to the hour. If she says report configuration will take 11 days, that's exactly how long it takes. She doesn't promise miracles, but she gives tools that simply work. Her pragmatism makes clients often call her directly when they want to add a new function to their system without unnecessary fuss.